CIAM service – from setting up to maintenance

Get your Customer Identity and Access Management service up and running smoothly with our expert onboarding and ongoing support. We ensure your CIAM service is secure and efficient.

Discover how
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Don’t Compromise on Security

Why choose us?

Learn why top financial enterprises trust us to manage their CIAM services, ensuring they operate smoothly and securely from the start and beyond

Comprehensive expertise

We handle every step of your CIAM service, from initial setup to continuous improvements

Security management

Depending on SLA our team monitors your CIAM service around the clock to prevent issues and keep your data safe

Customized solutions

We tailor our solutions to fit your specific business needs, ensuring your CIAM service works perfectly

Stay Secure, Stay Ahead

Key features of our CIAM service onboarding and support

Our CIAM service onboarding and support cover all aspects needed to keep your identity management system running securely and efficiently. Here are the main features we offer

Keep your CIAM service always available

We perform updates without interrupting your service, using methods like blue-green deployments and rolling updates. This ensures your CIAM service stays online and your users remain uninterrupted.

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Smooth Integration for Multiple Clients

We manage the setup and configuration of multiple clients and applications within your CIAM service. Our approach ensures each client is securely integrated and operates under consistent security policies.

Two ways of customer migration

Big Bang Migration – Immediate, complete system migration for instant system consolidation. Conducted at a time of lower user activity.

Ongoing Migration – Progressive user transfer during every sign-in. Maintaining dual system operation until complete migration.​

Choose the Right Support Level for You

You have four service level agreements options. Depending on coverage of SLA we will provide you a support and quick reactions to any incidents.

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Rresponse times for initial setup

Before SLA our every deployment recives initial stabilization phase of approximately 30 days with round-the-clock support from our skilled developers and administrators – Early Life Support

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Flexible Support Access

We provide two secure ways to support your CIAM service. Mode 1: Staging Environment Access We access only the staging environment, preparing patches and updates for your DevOps team. Mode 2: Production Environment Access Our team directly accesses your production environment to perform installations and updates, ensuring security and confidentiality with additional NDAs.

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Curious about our CIAM service onboarding and support?

We know that setting up and maintaining your CIAM service is crucial for your business. Let us answer your common questions and help you choose the best support options for your organization.

Explore our CIAM service guide
Trusted by Leading Financial Enterprises Worldwide

With years of experience in the finance sector, we have successfully onboarded and supported CIAM services for top-tier companies. Our dedication ensures your identity systems are secure, compliant, and always operational.

Frequently Asked Questions

Find answers to the most common questions about our CIAM service onboarding and support.

CIAM service maintenance involves ongoing management and optimization of your Customer Identity and Access Management systems to ensure they remain secure, efficient, and compliant. It is essential for protecting sensitive data, maintaining system reliability, and ensuring smooth user experiences.

Zero downtime updates keep your CIAM service running while we apply updates, preventing service interruptions and ensuring continuous protection against threats. This approach maintains user satisfaction and system stability.

Our services are tailored specifically for large financial enterprises, integrating advanced security measures, Zero Trust principles, and regulatory compliance. Our comprehensive approach ensures your CIAM service is robust, scalable, and reliable.

We use detailed data mapping, transformation, and validation processes to maintain data integrity and security during migration, minimizing the risk of data loss or corruption.

We ensure smooth integration of multiple clients and applications, maintaining consistent security policies and secure communication across your CIAM platform.

We establish effective incident response protocols and troubleshooting procedures to quickly resolve issues, minimizing downtime and ensuring rapid recovery from security incidents.

Take the First Step

Ready to improve your CIAM service with expert onboarding and support?

Schedule your free consultation